kingexchange
kingexchange
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This app is available for your device
kingexchange
This app is available for your device
Contact
+91 9282284903
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the kingexchange?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you'll be logged in. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. Wait for a proper signal and then click on 'send OTP' to initiate the process. If the OTP doesn't arrive within the allotted time, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active phone number. If your number has changed, email your updated KYC details to customer support to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Then, download the latest version of the app, and you'll be able to log in and start playing after the update. This should fix any technical problems you were experiencing.
Q1: What is the minimum withdrawal amount in the kingexchange?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not bonus amounts. This means you can only cash out earnings from playing games, not rewards or incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, UPI, and saving your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, in some cases, payment processing may experience delays, requiring users to wait up to 24 hours. This delay can add an additional layer of time to the overall process.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn once you've earned additional funds by playing games with the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and ensure your withdrawal request is showing. If it's still failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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